Frequently Asked Questions

DepositSure is an insurance-backed alternative to traditional security deposits. It provides property owners with full coverage against tenant-related losses while eliminating upfront deposit costs for residents.

DepositSure policies are issued to property owners or management companies, covering their portfolios against losses such as rent defaults, damages, and eviction costs.

DepositSure covers all causes of loss as permitted by jurisdictional deposit recovery laws, including unpaid rent, property damage, pet damage, utilities, late fees, and eviction-related costs — with no pandemic exclusions.

Claims can be filed directly through the DepositSure online portal within 30 days of tenant move-out or lease expiration. Simply upload the required documentation (lease, ledger, addendum, and relevant evidence) and receive payment within 24 hours of approval.

DepositSure ensures approved claims are paid within 24 hours, offering one of the fastest settlement timelines in the industry.

Tenants can move in with zero upfront deposit, freeing up funds for moving expenses while still providing landlords with full protection. There's no credit impact and no future repayment obligations.

Yes. Property owners and managers can participate in optional admin or revenue-share models, creating a new profit stream per lease while offering tenants a better move-in experience.

Absolutely. DepositSure offers API and white-label integration with leading platforms like Yardi, ResMan, and MRI Software, as well as a standalone portal for easy manual uploads.

Schedule a quick demo or request pilot access to see how DepositSure can transform your leasing process. Our team will walk you through setup, pricing, and implementation.